Live Chat Feature

The More Human and Personal Way to Chat With Your Customers

Simple live chat widget that feels and looks just like everyone's favourite instant messaging.

 
Bornevia Automatically Greet Your Website Visitors

FINALLY, Live Chat Widget That Your Customers Will Love

Turn your online visitors into customers the more personal way. With new Bornevia live chat widget, your customers will feel the familiar experience of their favourite instant messaging when chatting with your customer service agents. It's the modern way, or should we say, the more "human" way to connect with your online customers.

Greet Customer Automatically

Our live chat widget can automatically engage your online visitors and send them warm personal welcome message. This is fully customizable. You can set how often and in which page it shows up, heck, you can even turn it off.

Bornevia Never Lose Another Lead While You're Offline
Bornevia Automatically Greet Your Website Visitors

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Make your customers feel at ease and updated by knowing that you're responding to their messages. Show the personal and human touch your customers would love.

Integrate to Bornevia Helpdesk

New chat will appear on your Bornevia helpdesk, and you can reply immediately from your helpdesk alongside your other social and email support tickets.

Bornevia Never Lose Another Lead While You're Offline
Bornevia Hold Your Group Chat Session with Your Customers

Auto Respond to Message Outside Business Hours

When you're offline, live chat widget will respond to customer messages by asking for their contacts.

How to Use Our Live Chat

1. EASY INSTALLATION
Simply add our JavaScript snippet code into your website HTML, the widget will appears instantly after refreshing the page
2. PERSONALIZE YOUR WIDGET
Customized your live chat widget in accordance to your company's brand
3. INTEGRATE SEAMLESSLY
New chat will appear and can be replied from your Bornevia helpdesk

Reasons Your Business Needs Live Chat

IT'S MORE CONVENIENT
44% of online consumers say that having questions answered by a live person while in the middle of an online purchase
SOLVE PROBLEM FASTER
52% of consumers will abandon online purchases if they can't find a quick answer
INCREASING SALES
38% of respondents said they had made their purchase due to the chat session itself